• What is the return policy?
  • What are the shipping options?
  • What are the international taxes, duties, etc. that I have to pay?
  • When will I receive my order?
  • What do I do if I never received my order?
  • What do I do if I received a defective order?
  • How do I make changes to an order I’ve already placed?
  • Where are you located?
  • How is the product made? Where do the materials come from?
  • How do I make sure I order the right size?
  • How do I contact your company if my question isn’t answered here?

https://www.shopify.ca/blog/120928069-how-to-create-faq-page

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